How should a Chinese-speaking GEO review contact handle disagreement?
For a China-based SaaS team reviewing English buyer content, the Chinese contact frames the disputed meaning, the English editor supplies complete alternatives and their consequences, and the fact owner marks what the evidence supports. The designated decision-maker selects a supported interpretation or leaves it pending. Record the rejected meaning and missing evidence so the next editor knows exactly which claim needs further support.
The contact's useful return is a set of options and consequences for the Chinese reviewer. Forwarding a message alone does not establish a decision. Use the bilingual revision guide to locate the passage and distinguish routine editing from a meaning change.
Attach the agreed market scope from the language and market brief when geography is disputed. English content intended for several regions still needs to preserve the source's actual applicability.
What makes the options decidable?
“在所列地区提供人工协助” limits human assistance to listed regions; “Support is available globally.” expands that scope (illustrative review wording). The decision concerns an expansion from listed regions to worldwide availability.
Offer three explicit paths. First, retain the listed-region limit and submit corresponding English wording with the source passage. Second, seek evidence for global availability and keep that candidate pending until supported. Third, omit the service statement and identify which buyer question the remaining answer would leave unresolved.
List supporting and conflicting material for each path. Different effective periods may explain apparently conflicting sources; include those periods before asking a reviewer to choose. The technical evidence guide helps locate the underlying claim and its limits.
A decision record can connect dispute_id, meaning_delta, options and evidence_refs, followed by the decision-maker, time, adopted Chinese and English sentences, and remaining gaps.
Why keep the rejected meaning?
A rejection should preserve the candidate, the reason it was rejected and what new evidence would justify reopening it. “Unsupported global scope” gives the next editor a usable boundary. “Not approved” leaves them guessing whether the problem was meaning or style.
W3C ITS 2.0 localization notes can communicate information about a particular content item to localizers. W3C: ITS 2.0 Attach a note beside the disputed passage and link it to the full decision record.
Keep alternatives in the review material and the adopted wording in the delivery copy. The receiving editor returns the actual implemented sentence and version for a scope check. When proposing a rejected option again, identify the evidence gap that the new material resolves. Any remaining gap still limits the candidate. The decision concerns the actual Chinese and English sentences now submitted.
FAQ
Both reviewers maintain their positions. Who makes the final decision?
The person assigned that authority in the project agreement can accept a supported option, request evidence or decide to remove the disputed claim. Without the relevant authority or necessary evidence, retain a pending decision and a next action. Removing the claim closes its dispute only if the resulting answer remains accurate and adequate. If removing it hides an essential regional limit, further revision is needed. Otherwise, record the removal decision and the exact deliverable it produced.
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