Who do these terms apply to?
These terms apply when you visit maxgrowth.ai, submit information through a form on this site, or enter into a service relationship with us. They are not an offer. The scope, price, timeline and acceptance criteria of any specific engagement are governed by the service contract both parties sign; where the contract and these terms conflict, the contract wins.
What do the services deliver?
Four services form one growth loop, each with verifiable deliverables:
- Full-web brand monitoring — social, community and AI-answer monitoring by market and platform; weekly and monthly reports, top-post lists and alerts.
- Overseas community word-of-mouth marketing — real discussion in target communities, logged link by link with platform, date and screenshot.
- Social comment-section marketing — reputation work in the comment sections of relevant industry and brand content, logged the same way.
- GEO · AI search optimization — raising how often your brand is mentioned and recommended in AI answers, logged question by question with answer and sources.
Delivery rhythm: a proposal within 24 hours, an execution plan before work starts, a weekly BI report during execution, and a closeout report at the end.
How are performance guarantees defined?
Any performance statement on this website only takes effect once it is written into the service contract as an acceptance clause. Contracts typically combine process volume and outcome criteria: number of posts and comments, communities covered, impressions and engagement are process volume, refundable per contract if missed; GEO engagements additionally define an answer-inclusion target (baseline comparison plus a delivery window), with extension or refund per contract if missed.
Exact numbers, measurement definitions, verification and refund mechanics are governed by your signed contract. This page adds no separate promise.
What do we explicitly not promise?
Read this section as a hard boundary. We do not do the following, and it will never appear in a proposal:
- No promise of a specific ranking position, pinned placement, first-page packaging or permanent ranking in any search engine or AI product.
- No promise to control the exact wording of an AI answer — answers are generated by third-party models; what we can influence is the citable public information, not the model output.
- No promise to remove negative content published by others, and no filing of false complaints or reports on a client's behalf.
- No fabricated identities making unlawful claims, no fabricated measurement data, and nothing that breaks a platform's rules.
- No guarantee that any single piece of content will not be removed by a platform. Community moderation is outside our control; we reduce the risk with entry testing and dispersed placement, and we record removals honestly in the ledger.
What do we need from you?
For delivery to work you need to provide accurate brand materials, product information and assets you have the right to use; accurate wording for anything with a compliance dimension (certifications, test results, regulated claims); and content confirmation within the agreed window.
Delays or consequences caused by inaccurate materials, insufficient rights or severely late confirmation are not counted against our delivery obligations.
How does billing work?
Pricing, payment rhythm (typically quarterly engagement billed monthly), invoicing and refunds are set out in the service contract. If payment is not made per contract we may pause further execution; process volume already delivered is still settled.
Who owns the deliverables? Can we be used as a case study?
Once fees are paid, the right to use content and reports produced for you is yours. We retain intellectual property in our own methods, tools, templates and underlying systems. We will not name your brand in external materials without your written consent; case studies are anonymised and de-identified by default, showing structure and method rather than details that could be traced back to you.
How is confidentiality handled?
Non-public information either party obtains from the other must not be disclosed to third parties without written consent, and this survives the end of the engagement, except where disclosure is required by law or a regulator.
How is liability limited?
Except where mandatory law provides otherwise, either party's liability to the other is capped at the service fees already paid for the corresponding service period and excludes indirect losses. Third-party platform rule changes, bans, throttling and force majeure do not constitute a breach by us.
Can these terms change? Which law applies?
These terms may be updated as the services evolve; updates are published on this page with the update date. Contracts already signed are unaffected by updates to this page. These terms are governed by the laws of the People's Republic of China, with disputes heard by a competent court where the operating entity is located.
How do you reach us?
Email pocketaigc@gmail.com; WeChat / phone +86 15313833839. For personal-data requests (access, correction, deletion) see the Privacy Policy.